Multiple people in a meeting talking, no formal interviews, asked very basic information about yourself and then was taken on for the role which I had applied for weeks earlier
I applied in-person. The process took 3 days. I interviewed at THG (Northwich, England) in Oct 2024
Interview
After applying via Indeed I received a phone call. This lasted about 20-30 minutes & I was offered a by face to face interview in the office. I thought their hiring process was very responsive & proactive.
Interview questions [1]
Question 1
When have you experienced poor customer service & how did that impact your relationship with that company?
I applied online. The process took 1 week. I interviewed at THG (Northwich, England)
Interview
Positive and lots of feedback in the interview process, friendly and really welcoming, questions as you'd expect going for a customer care role, communication was good with call and email contact follow up. Overall what I'd of expected.
Interview questions [1]
Question 1
What does customer experience mean to you? What have you done in previous roles to promote excellent customer care? Questions around decision making, product and some specialist areas (Beauty related questions tied to experience)
