I applied for the position online after making a personal connection with a manager at the hotel. After over a week of no contact, I went personally and left my resume for the manager I had spoken with (who was out of town). It was almost 3 weeks and another personal visit before I finally got a response. I was qualified for the position, between my education and experience. I was interviewed twice, including a phone interview with the corporate office and an in-person interview with the Human Resources director. Then I was never called back. After a couple weeks, I contacted the company again and learned that a different candidate had been selected for the internship.