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      TUI Group

      Engaged employer

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      Related searches: TUI Group reviews | TUI Group jobs | TUI Group salaries | TUI Group benefits
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      Top companies for "Compensation and Benefits" near you

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      Travel Innovation Group
      3.9★Compensation and benefits

      Customer Service Interview

      8 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Service interview reviews for TUI Group

      Customer Service Interview

      11 Jul 2025
      Anonymous interview candidate
      London, England
      Declined offer

      Application

      I interviewed at TUI Group

      Interview

      Easy assessment online and then virtual and face to face interview with hiring manager asking questions to test confidence customer service experience personality passion and smartness normal documentation before joining

      Interview questions [1]

      Question 1

      What was the challenge you faced while working in your previous company ?
      Answer question
      Negative experience
      Easy interview

      Application

      I interviewed at TUI Group (London, England)

      Interview

      The airline is more run down, no money put into their onboarding, senior managers just leaving with no announcements. It shines through in the interview process that this airline is heading (if not already) in the direction Monarch found themselves

      Customer Service Interview

      1 Oct 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TUI Group in Aug 2024

      Interview

      It was an online interview and took about 45 minutes. Two HRists asked me about my previous experiences, motivation, further plans, and expected salary. We also discussed possible training possibilities and logistics.

      Interview questions [1]

      Question 1

      Have you worked in customer service before?
      Answer question