I had to apply online, and then they called me. At that point, I was given a phone interview. It was relatively normal. They asked me a couple questions about my experience--at this point, I had none. They seemed to like my positive attitude, though, and they had me come in to the store. I arrived early, and they had me sit in the cafe until they figured out what "they were supposed to do." The people working hadn't been informed of my interview. Finally, they had me take a test on the computer. It asks things about customer service and even math stuff--mostly to see if you'd be better in the warehouse. After I finished that, I had to wait for a long time. People came over to apologize for the wait several times, and if I remember correctly, it ended up being over an hour. Finally, I was interviewed in a small room, across a table from an employee. After I passed this interview, I was interviewed a second time by the HR rep. He offered me a position, and told me the pay. I had to take a drug test. The drug test took a long time to come back, and it had been a couple months before they contacted me for orientation. This was frustrating, because I thought they had forgotten about me. I had actually started the process of looking elsewhere. Be warned. I was placed on their academic leave program, only to be told when I returned for this summer that "They just didn't need anyone right now." I was also blamed for a scheduling mistake that someone further up made. They scheduled me for after my academic leave started, when I had turned in the paperwork early, and even double checked to make sure everything went through and it was fine. Then, a week after getting to school, I get a phone call from the person who schedules, saying, "You're supposed to be working a shift right now." I respectfully explained the situation, and they replied, "Oh, well, for future reference, when you can't do a shift, it's your responsibility to cover it." There was no way for me to even see that the shift had been assigned to me, let alone the fact that it shouldn't have been assigned to me, and that it was the scheduler's mistake. They are disorganized and they have problems getting things to run smoothly in regards to time. That being said, the attitudes of the people you work with are awesome, and they do their best to include a positive "vibe" on the job. I loved working with the people I worked with, and the company was pretty cool about hairstyles and whatnot. The miscommunication thing is the only negative experience that was the company's fault. I got 8.25 an hour.