The process was quite clear. They are interested in people skills and working with a team. Public speaking skills are necessary as well, along with ability to answer questions on the spot from prospective students.
I applied through university. The process took 2 weeks. I interviewed at Temple University (Philadelphia, PA) in Jun 2019
Interview
Very relaxed. Was interview by two people, and one of them was a current student working there. It was also pretty short. I was a summer hire so it can be different when they hire during the semesters. During the semesters, they conduct interviews in groups.
Interview questions [1]
Question 1
Had me do a powerpoint explaining why I want this position.