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      The Emirates Group

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      Customer Service Agent Interview

      14 Oct 2019
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Emirates Group (Dubai) in Jan 2017

      Interview

      Easy going and scenario based questions going through an English and psychometric exam. The interview is really easy but the environment and the professionalism might keep you in suspense for a while, it's going to take place at EGHQ (Emirates Group Head Quarter) Starts 9am till 01:00pm

      Interview questions [1]

      Question 1

      how would you handle an angry customer?
      Answer question
      2