I applied online. The process took 1 week. I interviewed at The Emirates Group (Dubai) in Jan 2008
Interview
I was called by phone and told that I had been selected and given the date, time and place to turn up for the interview. The first stage was a directly written test that consisted of answering three questions based on customer service scenarios. The second stage involved a presentation done by those who had been shortlisted after the first stage and it was done first by group then afterwards ended by individual presentation. Questions are asked while the presentation is going on. The third and last bit was a panel interview wher two interviewers asked me for finer details about my past career and academic history and also went with me through each detail mentioned in my CV. They also asked for my salary expectation and whether I would be comfortable working in the Company.
Interview questions [2]
Question 1
What was the most difficult work situation you ever found yourself in and how did you resolve it with a positive result? Please mention date, place and names.
I applied online. I interviewed at The Emirates Group (Dubai)
Interview
Interview process was automated, meaning you didn’t have to talk to anyone - just record the videos. There were questions about cases at work and 2 games. Additionally, you will get 2 questions on your native language if applicable.
Interview questions [1]
Question 1
Talk about a negative customer experience and how it was resolved.
I applied online. I interviewed at The Emirates Group (Dubai) in Sept 2021
Interview
all around, the interview process was easy. However pay scale is very low compare to other standards. Always good for a sound job and benefits. Should be suggested to friends and relatives
I applied through other source. I interviewed at The Emirates Group (Dubai)
Interview
English test
Face to face interview.
It was easy and the recruiters were nice
To many applicants
Nice experience it was such a honor for me , they where so professional and kind
Interview questions [1]
Question 1
Tell us how did you solve a problem happened with a customer in your previous job