very friendly and basic interview - just be yourself and positive / friendly. It helps if you like to work out or if you have volunteered at the YMCA before. They like people of all ages and level of experience. they try to work with your schedule and understand that you may have a permanent job already.

The employer reviewed my resume, asked me questions about my job experience-- was I comfortable answering phone calls, juggling multiple things at once, etc? And how would I handle a difficult or dissatisfied customer?