I applied through a recruiter. The process took 2 weeks. I interviewed at The Zappos Family (Las Vegas, NV) in Jan 2015
Interview
The first interview was in a group setting they put us in teams to play interactive games which the hr team observed. Then they have you fill out a questionnaire that states different scenarios of what you would do or how you would respond with difficult customers etc. lastly they bring you in for a speed date style one on one interview with the recruitment team you will have 30-60 secs to answer the questions then you switch seats to the next recruiter. Had final interview that was over 2 hours I work for the government making more money and my interview was less than 15 mins.
I applied online. I interviewed at The Zappos Family (Las Vegas, NV) in Aug 2017
Interview
I filled out the Online Application followed by online assessment followed by a virtual interview...a few days later, i was invited for an in person interview conducted by HR and customer loyalty lead
Interview questions [1]
Question 1
Name 2 people you would most want to have lunch with
I applied through an employee referral. I interviewed at The Zappos Family (Las Vegas, NV)
Interview
The interview process is intense starting with a phone call, then a Skype conversation, 2 computer based tests, which must be taken in person in Las Vegas, and then 2 final in- person interviews.
Interview questions [1]
Question 1
Name a time when you had to think outside the box to find a solution to a problem. What did you do? Did you succeed? If not, what did you learn from the experience?