1. Application/resume screen – HR or a recruiter reviews your background, often looking for hospitality experience or transferable operations/leadership experience. 2. Phone/video screen – 20-30 min with HR or a recruiter, mostly logistics, salary range, availability, and a quick read on communication skills. 3. Department or hiring manager interview – Usually the person you’d report to (Operations Manager, GM, or AGM). Expect questions on handling staffing shortages, guest complaints, budgets/P&L, and how you’ve managed teams. 4. Panel interview – Common at hotels: you might meet with several department heads (Front Office, Housekeeping, F&B) since operations roles touch every department. 5. Property tour / working interview – Some hotels have you walk the property or even shadow a shift, especially for ops roles, to see how you interact with staff and notice operational details. 6. Final interview with GM or regional leadership – Especially for management-level positions, often more about culture fit and vision. 7. Reference and background check – Then an offer.