Overall it was a great experience, and the team seemed nice. Communication was great in terms of the next steps. A few things I noticed during the interview process: 1. They don't have a sales team. The onboarding team does the selling of the product. 2. The pay was a bit too low given my location, experience, and skills. 3. I'm unsure if they are a software company or offer service only. Seems like they do a lot of manual processing. 4. No real hard business growth goals or plans. 5. The take-home assignment was for a customer support manager role; however, the role I applied to and interviewed for was a customer operations role handling the admin backend stuff. It seems like the questions and job descriptions were for different positions. 6. The interview process was too long! I did about 4 video interviews, a take-home project, and the application questions.