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      Titan Farms

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      Customer Service Representative Interview

      8 Feb 2022
      Anonymous interview candidate
      Ridge Spring, SC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Titan Farms (Ridge Spring, SC)

      Interview

      The interview process was not hard due to the questions or one needing any above average skills. It was hard because of all the unnecessary steps, the waiting, the leading on, only to have to wait some more. It was as if someone was afraid to make a decision, which seemed like a personal issue. Maybe they hired the wrong person(s) before and didn't want it to reflect negatively on them if they did so again. First, I had a chat (aka interview) on the phone with someone in HR. Then I had an in-person interview with the same person and briefly with the individual that was over the department I’d be in. On that same day, a group of three or four other folks that I would be working with interviewed me at the same time. I expected to hear back after all of this. Instead, I was asked to come back on another day to meet with some of the aforementioned people for lunch so they could feel me out I guess. I thought it was a slam dunk, but I was told it was between me and another person. There was also a key member of the team whom I hadn't met with, which meant another interview was forthcoming. It was too much (like I was being vetted to work at the Whitehouse) for such little money and career growth opportunity, so I just withdrew my application. To me, the process was indicative of how "particular" and potentially stressful (dynamics-wise, not so much the work) it could be working there. You could argue that it’s admirable and that there's a high standard for quality employees. However, I sensed it was less about that and more about obsessiveness and fear, which translated to my potentially being micromanaged. No can do. I must mention that there was also a point during the tour where one of the interviewers chastised an employee on a forklift or some other moving equipment about a safety violation. It was kind of like, “I told you before. Fix this” but not in those exact words. I felt that this could have been handled more discreetly and with more kindness. So I took note of all of this and said, "Nah. Not for the sake of peaches." Plus there was Saturday work and the location was isolated and, in my opinion, somewhat dangerous because there's no cell service out there. So if there was an emergency during the commute, I would have had to wait for a random stranger to “help”.

      Interview questions [1]

      Question 1

      Basic questions about strengths and weaknesses
      Answer question