The hiring process at Topgolf takes an average of 2 days when considering 2 user submitted interviews across all job titles. Candidates applying for Server had the quickest hiring process (on average 2 days), whereas Server roles had the slowest hiring process (on average 2 days).
I did not like the fact I could not reach out to anyone regarding if they have received my application. My interviewer was pretty nonchalant. It was disappointing that I could not get the offer I wanted for the experience that I had, but there are other options out in the workforce.
Interview questions [1]
Question 1
Describe a time where you have had to coach or develop a team member.
Straightforward questions regarding job requirements and salary levels. Wanting to know hours available to work, reasons interested in position and any other positions that may be available. Typical interview questions.
I applied online. I interviewed at Topgolf (San Jose, CA) in Jun 2024
Interview
group style interview with lightning rounds with the Operations Managers. i interviewed with a group of 30 and the training managers ask open-ended questions to the entire group and expect participation (at least raise your hand) to answer a few of the questions. could be as simple as what's your favorite food to what do you think makes a difference from an average worker to a good worker. have to be social and be outside of your comfort zone. during the lightning rounds with the Operations Managers, if you have had service industry experience they simulate themselves as customers and ask you to walk through different scenarios. other questions include name a time you went above and beyond for a customer as well as what do you do if you have a conflict with another coworker.
Interview questions [1]
Question 1
*if you had service experience before during a scenario with an OM*
"Hi, it's my first time here, what do you recommend?"