Transcom WorldWide Customer Service Representative interview questions

I wanted to share some feedback regarding my interview experience, as I believe it may help improve the process for future candidates. Two interviews: one with HR and one English test. A very positive experience: there were no trick questions, rather a constructive and transparent exchange.

Soft skills interview and speed typing test it was friendly overall and no pressure they asked me to introduce myself in English and asked about my previous experience, asked about the hard cases I had and how I managed to help the angry customers .