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      Top companies for "Compensation and Benefits" near you

      avatar
      Nationale-Nederlanden
      4.0★Compensation and benefits

      Claim Operations Specialist Interview

      1 May 2012
      Anonymous employee
      Buffalo, NY

      Other Claim Operations Specialist interview reviews for Travelers

      Claim Operations Specialist Interview

      6 May 2026
      Anonymous interview candidate
      Diamond Bar, CA
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 months. I interviewed at Travelers (Buffalo, NY) in Apr 2012

      Interview

      Originally interviewed for a call center position and was told I would hear either way (after a phone interview, computer test, and in person interview over the course of two months). I did not hear after two weeks of the final interview, though the job was set to start the following week. I finally was able to get a hold of somebody who told me the class was cut and therefore, they had to cut positions and I was one of those. They asked to keep my resume for future positions, which I agreed to though I wasn't expecting anything. Ended up with an interview within the claim operations department about a month later. It took two in person interviews and the process was much quicker and more effective, I was offered a position within three weeks from the date of my first interview. The background check was very extreme and took two weeks to process, but I didn't have any issues beyond that. After the first day, it's very "go with the flow" for the moment, but everyone has been extremely welcoming and offering any assistance possible and has said hi as they pass in the hall. So far, so good.

      Interview questions [2]

      Question 1

      Describe a time when you were faced with a challenge in the workplace and how you dealt with it?
      Answer question

      Question 2

      What is your ideal work environment?
      Answer question
      12
      Negative experience
      Difficult interview

      Application

      I interviewed at Travelers (Diamond Bar, CA)

      Interview

      The interview process was weird. I had multiple interviews in one day. I thought that was strange. There is a manager interview, then a peer interview, and then the final interview of the day is with the VP and HR.
      1
      avatar
      Travelers response
      4w
      Thank you for sharing your interview experience with us. We are glad to see that our recruiting team was supportive and responsive throughout your journey. We look forward to having you as a part of the team.

      Claims Operations Specialist Interview

      2 Sept 2022
      Anonymous employee
      Wyomissing, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers (Wyomissing, PA) in Jul 2022

      Interview

      After submitting my application online, I received an email to take an online assessment. Upon satisfactory completion of the assessment, I was emailed 2 days later to schedule a phone screening. There were 2 Zoom interviews after that and an offer was made a week after my final interview. Overall, the process was easy and you can tell that they thoroughly assess all applicants prior to making an offer. Lots of STAR questions, so prepare for those.

      Interview questions [3]

      Question 1

      Name a time you caught and corrected something that wouldn’t have been caught otherwise.
      Answer question

      Question 2

      Name a time you had to deal with something you didn’t expect to encounter.
      Answer question

      Question 3

      Explain a time there was an increase in your workload and how you handled it.
      Answer question
      4

      Claim Operations Specialist Interview

      23 Mar 2022
      Anonymous employee
      Hartford, CT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Travelers (Hartford, CT)

      Interview

      The interview process was absolutely wonderful. Every single person I interacted with was very kind and helpful. Just a heads up tho, it is a lot of behavioral questions. Look up the STAR method and utilize for your interview. Other than that, the process is lengthy. As they take there time to thoroughly interview a candidate. I went through 3 interview process before hearing decision. Phase one is with the recruiter, then phase two is with the person in charge of your team. Lastly, phase three is with the big boss and senior HR. I really do hope this helps anyone else interview process with Travelers. Good luck everyone!

      Interview questions [1]

      Question 1

      Tell us a time when...
      1 Answer
      6