The interview process takes quite a while and is pretty intensive. They use the STAR method of interview questions, which can make the interview feel unnatural. They have very friendly hiring managers, though.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond for a customer.
I applied online. The process took 3 weeks. I interviewed at Travelers (Hartford, CT) in Feb 2024
Interview
Interview process was quick. I applied online for a different position and received an email to set up a phone interview that had basic questions like "why Travelers", "why did you leave your last job", and a couple behavioral questions. I ended up not moving on to the next round but got a call about another position they wanted me to interview for. This was a Teams interview with 2 managers. They asked a TON of behavioral questions
I applied online. The process took 2 months. I interviewed at Travelers in Nov 2023
Interview
First interview was over the phone, spent about 30 minutes going over my resume and expectations of the job.
Follow up was a virtual interview going over situational questions. That lasted about 45ish minutes.
Interview questions [1]
Question 1
Tell me about a time when you had to deliver bad news?