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      Trip.com Group

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      Related searches: Trip.com Group reviews | Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits
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      Customer Service Advisor Interview

      5 Feb 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Trip.com Group

      Interview

      Before the real interviewing begins, the interviewer usually greets you with a handshake while introducing themselves. To give a good first impression, make sure that you make eye contact, shake their hand firmly and say something like, "Hi, it's so nice to meet you.”

      Other Customer Service Advisor interview reviews for Trip.com Group

      Customer Service Advisor Interview

      9 Sept 2023
      Anonymous interview candidate
      Edinburgh, Scotland
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Trip.com Group (Edinburgh, Scotland)

      Interview

      Very easy. A chilled,informal group conversation followed by a couple of questions by the specific language team leader individually. Then,they gave us a tour to the place while explaining kind off the place runs.

      Interview questions [1]

      Question 1

      Could you introduce yourself? What did you like from your previous job?
      Answer question
      avatar
      Trip.com Group response
      2y
      Thanks for your feedback on interview experience at Trip.com Group. We're happy to know you had a positive experience here!

      Customer Service Advisor Interview

      10 Dec 2019
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 days. I interviewed at Trip.com Group (Edinburgh, Scotland) in Dec 2018

      Interview

      I had an interview in the office in Edinburgh city centre. I knew the same day that I had been successful. The training lasts 3 weeks and consists of watching a lot of PowerPoint presentations.

      Interview questions [1]

      Question 1

      Give an example of when you have gone above and beyond to provide excellent customer service.
      Answer question
      2