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      U.S. Bank

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      Personal Banker II Interview

      2 May 2013
      Anonymous employee
      Sacramento, CA

      Other Personal Banker II interview reviews for U.S. Bank

      Personal Banker II Interview

      30 Sept 2025
      Anonymous interview candidate
      Bowling Green, KY
      Declined offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at U.S. Bank (Sacramento, CA) in Apr 2013

      Interview

      I was told that they had a job opening at the branch near me so I went in and talked to the branch manager. It was about a 15 min semi interview she told me to then apply. About two weeks later I got a call from their administrative office and was scheduled trot a panel interview. In that interview was the branch manager where I was applying another branch manager and the district manager. It was basic questions about my work experience and why I should be employed by U.S. Bank. Five hours after the interview I received a call with an offer.

      Interview questions [1]

      Question 1

      Why should you be employees when you have no previous banking experience?
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at U.S. Bank (Bowling Green, KY) in Sept 2025

      Interview

      Standard interview questions,I had two managers doing the interview. Two branches share employees(didn’t like that ).Both managers were professional,female manager was asking more questions regarding the experience and expectations.They don’t have set schedule for a banker to do actual personal banking,they have to fit it in during the day or clients have to schedule an appointment to be seen.

      Interview questions [1]

      Question 1

      How do you handle upset customer?
      1 Answer

      Personal Banker II Interview

      7 Jun 2022
      Anonymous interview candidate
      Saint Louis, MO
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at U.S. Bank (Saint Louis, MO) in Jun 2022

      Interview

      Phone interview, in-person interview and then several conversations with the recruiters. Interviews weren’t too hard. Average interview process. Timeframe is too long. They could streamline process. Only apply if you’re interested in a median paying job.

      Interview questions [1]

      Question 1

      How do my skills transfer
      Answer question

      Personal Banker II Interview

      11 Nov 2016
      Anonymous employee
      San Diego, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at U.S. Bank (San Diego, CA) in May 2016

      Interview

      Very simple and straightforward, the interview process took about four days. The interviewer asked questions about previous experiences at other workplaces, and focused on customer service and leadership. After the first interview was complete, the interviewer offered a second interview with the District Manager. The second interview turned out to be less of a formal interview and more of a personality screen to see if I would fit in with the company culture and which branch I would best fit in with. The hiring process took roughly two and a half weeks due to a thorough background check being required.

      Interview questions [1]

      Question 1

      What was the most difficult customer issue/problem you've ever had, and how did you resolve that issue?
      Answer question