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      USAble Life

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      Top companies for "Compensation and Benefits" near you

      avatar
      Nationale-Nederlanden
      4.0★Compensation and benefits

      Disability Claims Supervisor Interview

      21 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 months. I interviewed at USAble Life in Aug 2025

      Interview

      Applied June 2025, was emailed a couple weeks later to schedule the phone interview. Had said phone interview 7/14. The recruiter(unsolicited) stated I did real well and let me know he will be proceeding with the next step and kind of fumbled and gave me a couple of different days that I could hear back on the scheduling. He first said “Wednesday” then “later this week,” then said “if you don’t hear anything beginning of the following week follow up with me” Perhaps nerves or he’s a poor speaker under pressure? Not too sure. Then didn’t hear for a couple of weeks and thought I was no longer in the running. Then randomly received a call stating they will be scheduling interviews and we agreed to 8/29. I then proceeded with said interview. The hiring manager stated they will be making decisions in 2-3 weeks. Followed up with recruiter and manager on 9/18 to reaffirm my interest then received response from recruiter on 9/19 stating I am still very much in consideration for this position. They will let everyone know when a decision is made. I followed up on 10/6 to inquire on the decision and again reaffirm interest and was then contacted via phone the next day and the recruiter stated there was a budget cut and they had to close the position and he mistakenly thought he sent me the email letting me know but again stated I did well and I was the candidate they were going to choose. In summary it was a very odd and lengthy process and resulted in me no longer wanting to work for you. Thank you for the experience though. Gotta clean some things up over there folks.

      Interview questions [1]

      Question 1

      How would you manage an already existing team as a newcomer?
      Answer question
      avatar
      USAble Life response
      7mo
      Thanks for sharing your experience — we really appreciate it. We're sorry the process felt confusing and drawn out. That’s definitely not the experience we aim to deliver. It sounds like there were some missteps in communication and timing and we understand how frustrating that can be. We are actively working to improve our candidate experience, including clearer timelines, more consistent communication, and better coordination between our recruiting and hiring teams. Your comments have been shared internally to help us do better. We’re grateful you took the time to apply and interview with us, and we wish you all the best in your job search. Thanks again for the honest feedback and helping us improve.