Face to face interview with background information and situational questions relating to customer service/ team work.
Just one round of interviews and was notified of a decision within a week.
Make sure to prepare to talk about how you have provided good customer service to people.
The interview process was simple and efficient, consisting of only one round. The questions and tasks were not overly complicated, and the overall experience was not stressful. This made for a smooth and relatively easy process for the interviewee.