Glassdoor users rated their interview experience at UserTesting as 33.3% positive with a difficulty rating score of 2.67 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales and Sales Strategy rated their interviews as the hardest, whereas interviews for Solutions Consultant and Sales roles were rated as the easiest.
The hiring process at UserTesting takes an average of 27 days when considering 3 user submitted interviews across all job titles. Candidates applying for Sales Strategy had the quickest hiring process (on average 21 days), whereas Sales roles had the slowest hiring process (on average 30 days).
It was pretty standard, chatted with the recruiter first, then the CS manager and then the account team! Very standard and easy going. There wasn't any presentation but they did ask "Give us an example when" or "How would you do this"
Interview questions [1]
Question 1
Give us an example when you managed an upset customer / give us an example when you helped a customer with their usage
I applied through a recruiter. The process took 2 weeks. I interviewed at UserTesting (Denver, CO) in Jul 2022
Interview
The interview process was 3 step. Recruiter call, Zoom interview call, and then zoom panel interview. During the panel interview you are tasked with presenting 20-25 minute power point about userzoom and why would you be a good fit. Then you are asked a couple questions by the panel and have a chance to ask questions of your own.
I applied through a staffing agency. The process took 3 weeks. I interviewed at UserTesting (Denver, CO)
Interview
Worked through a recruiter. Video Conference Interview.. 1 hour one-on-one with questions and some other stuff. Was not impressed with their current business plan and had difficulty understanding how their model worked
Interview questions [1]
Question 1
Tell me about a difficult account you turned around.