I applied online. The process took 8 weeks. I interviewed at UserTesting (Chicago, IL) in Dec 2021
Interview
The process at UserTesting seemed a bit drawn out. I applied for one role, went through the whole process, didn’t get it, and was then asked to apply for a CSM
Role on another team instead. So I did, however had to go through the same process, I reached the presentation round, waited two weeks for feedback even though I was rushed to do the presentation.
After two weeks I was told the day before a holiday I didn’t recurve the job, with barely any feedback. I’d spent almost two months interviewing with them and was specifically asked to apply for this second job on to be denied again.
I would have thought a feedback company would give better feedback to their candidates, but that was not the case.
Interview questions [1]
Question 1
Describe a time a client was upset and you had to fix the situation.
Submitted an application, waited a while, and did a phone screen and then initial meeting with hiring manager. I didn't get chosen to move forward so I didn't go through the whole process.
I applied online. The process took 4 weeks. I interviewed at UserTesting (Atlanta, GA) in Sept 2021
Interview
Fits connect with HR for screening. Then met with director. Next interview was peers. Last was a role play scenario where you create a PPT and pretend you are presenting to a client.
