I applied online. The process took 3 weeks. I interviewed at Utah Transit Authority (Salt Lake City, UT) in Oct 2015
Interview
Simple. Applied online and was called in for an interview later in the week. As long as you know your way around the salt lake valley it was pretty easy. They asked me to point out certain streets on a map and then just general customer service questions.
Interview questions [1]
Question 1
Tell us about a time when you had to deal with an upset customer.