I had a pre-screening call with HR for an Administrative Assistant role. Unfortunately, the initial call had to be rescheduled twice due to missed appointments by the HR representative, though we were eventually able to connect and move forward with the process. I was then scheduled for an interview with the executive I would be supporting, which was a positive conversation and gave me a good overview of the role and portfolio. At the end of the interview, I was advised that a decision would likely be made within two weeks. When that timeline passed without communication, I followed up a few times via email. Nearly four weeks after the interview, I received a brief response from HR indicating they had not yet received an update and would follow up internally. Since then, I have not received any further communication regarding the outcome of the process. While I understand hiring timelines can change, clearer and more timely communication would greatly improve the candidate experience—particularly for ones like myself who took time away from their current roles to participate in interviews.

You should expect a phone call from an unknown or 800 number from someone at the company. They will ask some basic screening questions before asking if you agree to the interview process. From there they will schedule your interview and hold the interview virtually.