Verint Account Manager-Support interview questions

First interview by phone with HR recruiter. Very friendly and straight forward, asked about my background, why I applied, and then described the role, department and company. Second interview was a video interview with the hiring manager. Very direct, business-oriented discussion. Third interview was with a colleague of the hiring manager. Although it was a video interview, this individual declined to turn on his camera, which reads as either petty intimidation or simple lack-of-preparedness/engagement. This individual focused on my strategies and examples for dealing with critical issues and escalations, but was very dismissive of my answers, and clearly wanted me to believe that the environment at Verint was much higher-stakes and more challenging. After this the recruiter informed me they would provide feedback at the end of the week. At the end of the week, the recruiter said the other two individuals hadn't met to go over feedback. A week later the recruiter contacted me to say the other two still hadn't met, and that she would be on vacation for the next week and a half, and would follow up when she returned. When she returned, she stated her colleagues still hadn't provided any feedback and that she would follow up and let me know. A week later I followed up via email but received no reply, at which point I wrote the position off as rejection/ghosting. I was surprised when, one week later, the recruiter did reach out by phone to provide a rejection with no specific feedback. The personal call was a nice touch in the end, but I still was left with a definite feeling of internal communication and transparency issues at Verint.

Very extensive interview process that lasted more than a month, end-to-end, and included 8 interviews, 4 over the phone and 4 in a row for the in-person. During that time, at least, the recruiting contact was pleasant and very responsive. Then nothing. Radio silence. No updates, no decisions, no "We're still in the process"...nothing. Sent a follow up after one week. Another after two weeks. Both were flat-out ignored, without even the courtesy of "The position has been filled". It's like going on 8 great dates then finding out they've changed their number and filed a restraining order on you. Being super selective about your hires is understandable, it's a great thing and helps ensure you've got the best team possible. At the same time, though, show that you respect the investment that your candidates are making, even if they aren't the fit you're looking for. I can only recommend prospective candidates pass on this group.