phone interview was asked simple skills questions application was filled out in person. I had to submit and app, then i waited VZ(bell atlantic at the time), to call with job offers. Several offers were made before they called wih a job i was qualified for. I'm pretty sure that the process is more advanced now, probably more online and less phone contact . I filled out an application, took a basic skills test and a more advanced test for the cable splicing position. Prior knowledge would have been nice but was not necessary. The test seem to be more about your propensity to learn and adapt, rather than what you actually knew.