Applied online and got an email from an HR rep saying they were interested in my application and wanted more info. I filled out the forms and sent them back. A separate rep contacted me as if I hadn't been contacted before and asked me to fill out the same forms. A week or two later I had my phone interview with HR. The hardest part was when she basically asked me a question in Spanish to assess my language abilities. Unfortunately, there was a misunderstanding so it appeared as if I hadn't understood the question and was not bilingual. She liked me though and she (unexpectedly) offered a second interview at the corporate office in Ft. Collins. Maybe a week later, I showed up and was interviewed by two staff members and was asked all about my views of customer service from a corporate question sheet. This interview felt a lot more relaxed than the one with HR on the phone. They said they would contact me in 48 hours. I didn't hear anything for maybe two months and then got an email recently from HR saying I was not offered a position. Lots of waiting for me on this one, but it wasn't a bad experience.

it took a couple days. first a phone interview and then I was scheduled for a one one live interview. During the phone interview I was told just to answer one of the questions with a little more detail. what did I do in order to overcome a difficult situation in the work place and what was the outcome.