I applied through university. The process took 2 months. I interviewed at Verizon (Alpharetta, GA) in Jul 2010
Interview
A recruiter came out to my college. Then I applied online and about 3weeks later I received a phone call to come in a take an assessment. The assessment was about 2-3hours and it was alot of mini series of test, timed testing, typing test, basic skills test. After I passed that testing I was scheduled for a 1-on-1 interview and I was not notified I received the job until like 3weeks later. I thought I didnt get it because they took so long to get back with me.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how