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      Verizon

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      Related searches: Verizon reviews | Verizon jobs | Verizon salaries | Verizon benefits | Verizon conversations
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      Customer Service Representative Interview

      12 Dec 2014
      Anonymous employee
      Irvine, CA
      Accepted offer
      Difficult interview

      Application

      I applied through university. I interviewed at Verizon (Irvine, CA) in Nov 2012

      Interview

      Severak interviews first come two over the phone interview also basic questions such as what is your strongest and weakest strengths and what type I'd phones and applications are you familiar with then you get invited to an intensive typing and questionable test. And two face to face interviews be prepared for at least a one hour interview filled with behavioral questions.

      Interview questions [2]

      Question 1

      Tell me about a time you had a disagreement with your coworker and how did you del with the situation?
      1 Answer

      Question 2

      Give us an example of how you would sell a product
      1 Answer

      Other Customer Service Representative interview reviews for Verizon

      Customer Service Representative Interview

      26 May 2026
      Anonymous interview candidate
      Cincinnati, OH
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026

      Interview

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Interview questions [1]

      Question 1

      How would you handle an angry or disgruntled customer?
      1 Answer

      Customer Service Representative (CSR) Interview

      31 Jan 2026
      Anonymous employee
      Hazelwood, MO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Verizon (Hazelwood, MO)

      Interview

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Interview questions [1]

      Question 1

      How I would be an asset to the company
      Answer question

      Customer Service Representative Interview

      19 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Verizon

      Interview

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Interview questions [1]

      Question 1

      Tell us a time where you overcame an obstacle and how
      Answer question

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