I applied online. The process took 1 week. I interviewed at Verizon in May 2009
Interview
It started with applying online, then about 2 days later received a phone call and had a phone interview, i answered questions like, Why verizon, What strengths do you bring to the table , Describe your past employers, What type of technology are you familiar with. Then they scheduled me for a 1 : 1 interview, and i did an assesment test some type of computer typing/ customer service test, past that and then interviewed with the supervosor for the call center, then i left and 2 days later i got a phone call extending me an offer, i accepted then they asked me if i was willing to take a drug test passed that and the next day i got information on when to start and directions and everything i was super happy. :)
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
