I applied online. The process took 2 weeks. I interviewed at Verizon (North Charleston, SC) in Sept 2014
Interview
Multiple steps to the interview process. Many different interviews and hoops to jump through. First had to apply online. Then take a computer assessment. Then a phone interview. Then there was an in person computer test. Then a group interview. Then a one on one interview. Then the offer was made. After the offer was made had to do a preemployment drug screening and background check. After all that was complete the training class began.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
