The process took 5 days. I interviewed at Verizon (Chicago, IL) in Nov 2010
Interview
I was initially notified by phone that they were interested. I was then subjected to a preliminary interview and was told that I would be called at a designated time for another interview. I received instructions and a company overview by mail. The second interview took place and it was horrible! I felt as if the person on the other end did not want me to go any further in the process. He seemed to want to find anything to incriminate me. Yes, I was fired in 2006, no I did not read the company credo. I did not notice the credo at the bottom of the email, so make sure you know that. When the interview was over...I knew that it wasn't happening. I felt like my time was wasted.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
