I interviewed for a “Director, Corporate Marketing and Communications” position in the Mesa, AZ office. I responded to a recruitment in their HR database and I applied online. The scheduling of the phone interview process took six weeks. The initial screening / telephone interview lasted 20-minutes. Not wanting to be too negative about the initial process, but nothing was smooth about it. After receiving a call from Verra Mobility left on our answering machine, it was unimpressive that they did not answer voicemails or respond to emails for several weeks. It is unprofessional. After some difficulty with their communications, I had a scheduled 20-minute telephone interview with a hiring coordinator. It was frustrating to get in contact with her but an interview was scheduled. Even though I was responding to their recruitment of me, the process appeared to me that I did the scheduling The interview was disjointed in the format and the type of questions. The coordinator spent the first 13-minutes of the allotted 20-minutes repeating the information from the corporate ‘About’ website of Verra Mobility [Of course I was timing it – I recorded and took notes of the entire interview.] I had no way of interrupting her dreary, uninformative scripted speech, posing a brief pause or halting her speech. It gave me a poor perception of the company, and to be honest it appeared that the hiring coordinator knew very little about professional HR recruiting or showed any knowledge of Verra Mobility, the company structure or their work. The hiring coordinator had no standardized process for her interview. The questions were scattershot, unrelated and seemingly posed at will. This was a first for me, it was clearly highly unprofessional, and very challenging to follow because it showed next to no respect for the caliber of the ‘Director-level’ recruitment for which this interview was supposed to be interviewing people for. Secondly, the hiring coordinator spent 4-minutes of the 13-minutes she spoke essentially making excuses for the confusion, lack of responses and coordination on the recent corporate mergers, acquisitions and re-branding. This added to an unprofessional atmosphere, and created unnecessary uncertainty. The nature and/or sophistication of the few questions actually posed to me in the remaining 8-minutes did not illustrate an appropriate level for a 'Director-level' position. Unfortunately, the hiring created frustration where it was unexpected, and made the interviewing process a hard-to-believe experience. This was not a positive sign of the Verra Mobility environment, its corporate culture or HR systems and processes. I had no time or patience for the pathetic lack of professionalism.