It was a smooth process. I was given an overview of the company, what training, and hours would look like, and was asked questions about my professional background and handling customer service issues.
Interview questions [1]
Question 1
How would you handle the event that a customer calls asking to speak with your supervisor?
I applied online. The process took 1 week. I interviewed at Versant Health (Linthicum, MD)
Interview
The process was handled through a HR recruiter. The required background check and drug screen were standard. The interview with the position's department manager was a Team video call. Overall, a pretty standard process. No surprises.
Interview questions [1]
Question 1
They asked account my ability to be productive when working remotely.
I applied online. The process took 3 weeks. I interviewed at Versant Health (Tampa, FL) in Dec 2022
Interview
It was one to one ratio for each interview. Had a total of 2 interviews. Fairly quick process. Explained the role extensively and provided what benefits they offer. The offer letter came shortly after the interviews.