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      Customer Success Manager Interview

      9 Jul 2018
      Anonymous interview candidate
      Oakland, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vidado (Oakland, CA) in Jun 2018

      Interview

      Interview process: 1. Standard phone screen 2. Follow up at home assignment 3. In-person interview (3 different interviewee's) 1. VP level, 2. Manager level and 3. peer interviewee. 4. conference call walkthrough for final take-home assignment Had a great feeling about the team and knew I would make a great fit for the role and add value very early. Come offer time communication was minimal and they could not give me a straight answer for over a week. I had to reach out a couple times for any updates that I did receive. Time has been invested in interviewing for both parties and this shows a lack of organization, respect for the candidate, and clarity during this process. Being that I had two other offers on the table, I ended up accepting one of the others. Advice to Captricity: Specific to needs, please respect candidate's time with either updates or the courtesy of communication.

      Interview questions [1]

      Question 1

      Asked to upload, and digitize documents through the product.
      1 Answer
      2

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