I applied for the Customer Success Lead position at Vitesse and was initially contacted very quickly by the TA. The initial email outlined a 30-minute introductory interview, and I promptly scheduled the call.
However, the interview experience itself was disappointing. At the scheduled time, I began receiving multiple alerts indicating that the meeting had been delayed, first by 5 minutes, then 10, and eventually 15 minutes, without any communication or apology.
When the call finally started, the conversation felt rushed. The recruiter asked questions quickly, without really engaging with or listening to my responses. The interview lasted only 13 minutes instead of the planned 30, which made the interaction feel superficial and unstructured.
After nearly 10 days, I received a rejection email with no feedback provided.
Overall, I found the process unprofessional and a poor use of my time. I would recommend improving candidate experience by ensuring punctuality, communicating delays with an apology, considering video calls instead of phone calls for better engagement, and most importantly, giving candidates the time and attention they deserve.
