The process took 4 weeks. I interviewed at Von Maur (Cedar Falls, IA) in Jan 2013
Interview
Applied online, then a phone interview where we reviewed my application, followed by an in-person interview. The interviews focused heavily on how you handle customers, how you provide customer service, and how you relate to co-workers.
Interview questions [1]
Question 1
How do you go above and beyond for customer service?
I applied online. The process took 5 days. I interviewed at Von Maur (Omaha, NE) in Aug 2013
Interview
They asked about what I did at my previous job. Almost every question was a scenario question about my previous experience. Then, towards the end they asked about my availability and preferred hours. They also asked me what department I was interested in working in, which, luckily, I ended up getting placed in when they offered me the job.
Interview questions [1]
Question 1
At your previous job, what was a challenging situation you had to deal with and how did you deal with it?
Interviewing with VM is actually kind of a process. They conduct 2 interviews through upper management and ask you basic questions. Why Von Maur, How did you hear about us, What about Von Maur interest you, What do you think would be a challenge, Tell me about yourself, Describe a time you learned something, describe a hardship etc..
Interview questions [1]
Question 1
How does your college major relate to the position your applying for?