I applied through an employee referral. The process took 2 weeks. I interviewed at Waffle House (Augusta, GA) in May 2012
Interview
I was interviewed by Human Resource and Division Manager, they talked about the hours I would be working, and how it would impact my family life. There is a 9-12 week training period, it pretty much covers everything you need to know. You get books to study from, and you work in an actual unit, You have to work at least a few shifts on second and third shift just so you know what it is like for the employees who regularly work those shifts.
Interview questions [1]
Question 1
Tell me about a time you had an upset customer and how you handled it.
I applied online. The process took 4 weeks. I interviewed at Waffle House (Spartanburg, SC) in Apr 2026
Interview
Very informative and transparent. I was asked STAR interview questions and all of my questions were also answered. One phone interview, two in person, and then in unit trial run for two days. Overall a great experience.
I feel that an application online.I was contacted by a recruiter for a screening. I had a virtual interview with the division manager. Followed by an in person interview with the division manager and area manager.
I applied online. The process took 2 weeks. I interviewed at Waffle House (Kansas City, MO) in Sept 2025
Interview
Applied through their site. After a day, a recruiter contacted me and setup a in person interview with two district manager at one restaurant. After the interview I was told to take another online assessment. After passing that the recruiter set up another interview with one of their area vice president. I was told by the avp that he will let me know the outcome by the afternoon. But the afternoon never came. Asked the recruiter for an update. He told me that the avp will call me. Again never got a call. I moved on. Their lack of management skill with top positions shows why there is a massive employee turnover. Keep it as the Last resort if you can't find any other job.
Interview questions [1]
Question 1
1. How many years of managerial experience do you have?
2. Tell us about a time when you went above and beyond customer service.
3. How many employee did you manage directly and how did you kept them happy?
4. Will you persue further higher education in future?
5. Why did you choose waffle house to work with?
.......... Sometimes they tend to ask personal questions and many more
