I applied online. The process took 1 week. I interviewed at Waitrose in Aug 2016
Interview
It was simpe, there was a group task and then we were called in individually for a brief interview. The interviewer made me feel relaxed and at ease and I was offered a job within a few days.
Interview questions [1]
Question 1
What is 3 things a customer may want to know about a product?
Thank you for taking time to leave this review. I am pleased to hear you found the experience to be positive. Congratulations on joining Waitrose & Partners
Other Customer Service Assistant interview reviews for Waitrose
A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.
Good combination of online testing and in person situational questions in store. Testing beforehand had a range of questions including scaled responses and videos. In store questions were more team building
Interview questions [1]
Question 1
Situational questions - including how you’d respond to customer enquiries
I applied online. The process took 3 weeks. I interviewed at Waitrose
Interview
Group interview followed by 1:1 interview and right to work checks. As a group we had to respond to a list of scenarios and say what we would do in given situations.
