I applied online. The process took 4 weeks. I interviewed at Waitrose (Cannock, England) in Jan 2021
Interview
Applied online. Quite long screener questions - would reserve 20 minutes to an hour to complete correctly. Received invitation for virtual interview within 3 weeks. Really relaxed and comfortable interview 1:1 just on the phone and an overall positive experience. Awaiting feedback on the interview - should take a week.
Very calm environment which made it a comfortable interview. The manager I interviewed with was very polite and explained everything well. The questions were easy to understand and the tasks I needed to perform were very interactive.
Interview questions [1]
Question 1
Describe a situation where you experienced difficulties and how did you overcome this?
I applied online. The process took 1 week. I interviewed at Waitrose (London, England) in Jul 2023
Interview
It was a Microsoft Teams interview. The woman looked like she just rolled out of bed, and proceeded to not ask me anything about my prior work experience. Every question was read from a list and was extremely corporate. Other than the first question where they ask how you get along with your co-workers, every question was about customer service, nothing more. No interest was taken in the actual person they were hiring.
Interview questions [1]
Question 1
An upset customer comes in with an expired and yellowed chicken, what do you do and what kind of questions do you ask?