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      Walgreens

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      Customer Service Associate (CSA) Interview

      28 Nov 2016
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Customer Service Associate (CSA) interview reviews for Walgreens

      CSA - Customer Service Associate Interview

      30 Mar 2026
      Anonymous employee
      Dayton, TX
      Accepted offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Walgreens

      Interview

      I applied online and then completed the second part of the application in store. The second part of the application process requires common sense and basic math skills. About a week after I applied, I was called in for an interview. I was then given a piece of paper two days to go to a diagnostic center for a urine drug screen. A few days later, I was called in to provide my ID, SSN, tax info, etc. I was hired that same day and started the next week.

      Interview questions [4]

      Question 1

      How would you deal with an angry/irate customer?
      1 Answer

      Question 2

      Why Walgreens?
      Answer question

      Question 3

      Tell me about yourself.
      Answer question

      Question 4

      How would you describe good customer service?
      Answer question
      3
      Positive experience
      Average interview

      Application

      I interviewed at Walgreens (Dayton, TX)

      Interview

      Very straightforward, behavioral interview style. The shift and store manager interviewed me, they were very understanding and easy to talk to. The questions were all based on you, your past experiences, and how they can help with being a CSA.

      Interview questions [1]

      Question 1

      Describe a time where you made a mistake and took the initiative to deal with that mistake.
      Answer question

      CSA - Customer Service Associate Interview

      9 Jun 2025
      Anonymous employee
      Canton, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Walgreens (Canton, OH)

      Interview

      Asked about my prior work history. Mostly talked about if I was a good fit for the night shift. Talked for a while but a lot of it was just conversation rather than interview questions.

      Interview questions [1]

      Question 1

      Tell me a little about yourself
      Answer question

      CSA - Customer Service Associate Interview

      15 Apr 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Walgreens

      Interview

      They sat me down for a couple questions, very simple. They shuffled people in and out pretty quick, but if you're talkative and honest it seems likely you'll get through.

      Interview questions [1]

      Question 1

      Do you have any related experience?
      1 Answer