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      Wave

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      Customer Support Representative Interview

      21 Jan 2026
      Anonymous employee
      Gambia
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wave (Gambia) in Nov 2025

      Interview

      the interview process was professional and welcoming, the questions were clear, and the interviewers were supportive, they helped me feel Comfortable and motivated me to join wave with gratitude and shared my experience positively.

      Interview questions [1]

      Question 1

      why do you want to work at wave.
      1 Answer
      avatar
      Wave response
      3d
      Hi, Hello, Thank you for sharing your review. We're excited to hear that the interview process felt welcoming and that the support from our team helped you feel comfortable throughout the conversation, and are glad that those interactions played a part in your decision to join Wave.

      Other Customer Support Representative interview reviews for Wave

      Custtomer Support Representative Interview

      8 Dec 2025
      Anonymous employee
      Gambia
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wave (Gambia) in Dec 2025

      Interview

      The interview process was excellent. The interviewers were welcoming and respectful, questions were business related and I loved how everything was kept professional. Enjoyed listening and answering all the questions that were asked.

      Interview questions [1]

      Question 1

      What are your strength and weaknesses
      Answer question
      avatar
      Wave response
      3d
      Hi, Thanks for sharing your positive interview experience, and we are so glad to have you on the team.

      Customer Support Representative Interview

      23 Dec 2025
      Anonymous employee
      Kotu
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Wave (Kotu) in Dec 2025

      Interview

      The interview process was smooth and communications were done properly, I also learned alot during the interview process as it differs from my previous job interviews. Also directions or the office location was well explained.

      Interview questions [1]

      Question 1

      During the interview process I was asked to give my understanding of the word empathy ?
      1 Answer
      avatar
      Wave response
      3d
      Hello, Thank you for taking the time to share your interview experience. It's good to know the experience offered a different perspective from previous interviews and that communication throughout the process was clear. Creating a thoughtful and transparent candidate experience is important to us, and we're happy to have you on the team.

      Customer Support Representative Interview

      21 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wave in Dec 2025

      Interview

      The interview process included both online and in-person stages. I was assessed on my communication and customer service skills, and I also completed a hearing test as part of the requirements. The process was clear and professional.

      Interview questions [1]

      Question 1

      How I deal with angry customers
      1 Answer
      avatar
      Wave response
      3d
      Hello, Thank you for taking the time to leave a review. We're glad the interview process was clear and professional throughout the different stages. Helping candidates understand both the role and what success looks like is an important part of our hiring approach. Thank you for choosing to join Wave.

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