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      Weave

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      Top companies for "Compensation and Benefits" near you

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      Smartmatic
      3.7★Compensation and benefits

      Customer Support Interview

      3 Oct 2019
      Anonymous interview candidate
      Lehi, UT

      Other Customer Support interview reviews for Weave

      Customer Support Interview

      1 Dec 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Weave (Lehi, UT) in Sept 2019

      Interview

      Applied on the website, they called for a screen, then an in-person interview. You speak on the phone for a few minutes to see if it is a good fit, then meet in person in their office at Weave

      Interview questions [1]

      Question 1

      Why you want to work at weave
      Answer question

      I interviewed at Weave

      Interview

      I was scheduled to have a simple 15 minute introductory interview but I never received a call from the interviewer. I reached out immediately after the scheduled end time to see what had happened and have not yet heard back from the interviewer. I sent another email today but I do not expect to hear back. I have also CCd the internal recruiter on all my messages as well as sent a direct email to her asking for assistance - I have not heard from Weaves recruiter either. **To update the situation I finally heard back from the initial person who contacted me for an interview - she asked that I again use the link provided to set a time. I did this and confirmed my attendance via the calendar email sent to me. Unfortunately she called 10 mins late to a 15 minute interview which shows how little the company cares about a candidates time. She then left a voicemail stating I couldn't work for them since I was in another state (this was listed as a fully remote job) This should also show how little they look into who they interview since this information was provided on my application and on my resume which they claimed to have reviewed.* I would stay away from this company unless you like to have your time wasted over and over

      Interview questions [1]

      Question 1

      Please answer the phone when we call at the scheduled time
      1 Answer

      Customer Support Interview

      16 Nov 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Weave

      Interview

      The interview process went well. You start with a phone interview to go over the position more and make sure it’s a good fit. You then meet with two members of the team and then with the Director of Customer Support. They’ll ask you what you know about the company and some other questions so make sure and do your research. Overall it’s a very good experience! Some of the best interviews I’ve been a part of!

      Interview questions [4]

      Question 1

      What is a modem and router?
      Answer question

      Question 2

      What do you know about Weave?
      Answer question

      Question 3

      Share an experience where you went above and beyond for a customer.
      Answer question

      Question 4

      What computer operating systems are you familiar with?
      Answer question
      1