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      Weed Man

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      Customer Retention Specialist Interview

      15 Aug 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Weed Man (Madison, WI) in Jul 2019

      Interview

      The interview was supposed to last approx 30 minutes via Zoom but we were done in 15. My recruiter was very laid-back throughout the process so there was no need to feel nervous or be on edge for me! He asked me about my past relevant experience, why I wanted to work for them, and if I had the motivation to keep myself on task at home. He also asked me to tell him about myself and what I do outside of the professional aspect. We wrapped it up by him asking if I had any questions and then he said he was interested in offering me the job and I would hear from him with a formal job offer in my email that week.

      Interview questions [5]

      Question 1

      How my past experience would apply to this job.
      Answer question

      Question 2

      What would make me a good customer retention specialist?
      Answer question

      Question 3

      How I would handle a difficult customer? (i.e. being screamed at, called names, swearing, etc)
      Answer question

      Question 4

      Can you keep yourself motivated and on task at home by yourself?
      Answer question

      Question 5

      Why he should choose me for the job I was interviewing for.
      Answer question