I applied in-person. I interviewed at Whole Foods Market (Tustin, CA)
Interview
Really chill, mostly asked about scheduling and your experience. Managers just want to get to know who you are and how you can deal with customers; main focus was customer service
I applied through other source. The process took 1 week. I interviewed at Whole Foods Market (Tampa, FL)
Interview
My hiring process was a little different than most will probably have, and that is because there was a new Whole Foods opening in my area, and they had a job fair where anyone could sign up and get an interview.
150 positions were being filled, and many many people showed up. They had a bunch of people giving interviews, basically screening people before they get to the actual store leaders and such.
So I went through the first interview(which was right outside the store), and the lady told me that she thought I would be a good fit for a Cashier Assistant. This included bagging mainly, and getting carts and such. So then she sent me inside. Keep note that I previously worked at Target in customer service already, so I had experience. A couple of my friends that were with me, had no previous experience, and did not get to go inside.
Inside I waited for a few minutes, and eventually I was interviewed by the two customer service team leaders. They asked me a few questions, and most of them were easy because I was able to relate to my previous work. They said they would call to setup another interview if they wanted to.
I get the call, set up the interview, and then when I get there she said she didn't really have any more questions. Then I spent 3 hours doing paperwork and stuff. Great.
But it was worth doing the paperwork. Great company that pays well.
Interview questions [1]
Question 1
This interview was months ago, so I don't remember many. These are some:
What do you think would be different working here as opposed to your previous place of work?
What is your definition of good customer service?
How would you handle a furious guest?