Initially, interview process seemed fine with contact from HR for a phone screen. The recruiter was courteous and followed through on emails and the phone screen, which was straightforward. But later when my application was referred to the hiring team for a video interview, some of the information conflicted with what the recruiter had shared when I asked the managers about it. So there were discrepancies, and the job description was more detailed and differed from the job posting description I applied to (so it was somewhat misleading). The video interview went fine with routine questions and saying that I would hear back from the recruiter for next steps if I was referred for an additional interview with another manager. I received no further contact from the recruiter after the video interview or from Wiley in general to close out my application or say I didn't get the job. Ultimately not professional or courteous and didn't follow up (so they lied). Not likely a place I'd want to work after that experience.
Interview questions [1]
Question 1
Recruiter wanted to know my salary requirements prior to phone screen. Other question about diversity, how I planned my work, etc.
I applied online. The process took 3 months. I interviewed at Wiley in Jul 2021
Interview
Largely unpleasant interview process.
1. One month after applying, I was contacted and invited for a virtual recorded interview. Not with a person, but on a web platform that flashes questions on the screen, gives you 30 sec to consider, then starts video recording you for 2 min. Very basic Qs: tell us about yourself and why you want the job; what is your past experience with peer review process; describe a time you had to convince stakeholders to do something. It felt awkward, but you can practice, and it was short. You can do this recording on your own time but I had about 3 days' notice till it was due.
2. Two weeks later, they reached out again to schedule a zoom interview and send a detailed job description (with some jargon). Asked for my availability window and I provided it, didn't hear back right away, then got an email with the zoom invite for 48 hours later slightly outside of the window I had offered.
3. This zoom interview was with 2 employees, not HR but Managing Editors that you'd be answering to. Their interviewing style was impersonal and off-putting-- I was not given a chance to introduce myself at all, they just launched into a list of questions that lasted almost a full hour. Mostly situation-based or hypothetical questions about collaboration, deadline pressure, & handling conflict/tension. Did not really explain the job itself or answer the questions I asked about the job description, didn't leave me much time to ask questions and cut me off because they had another meeting. Told me I'd be hearing back within a week either way. They said I could reach out to them, but afterward I realized I didn't even have their contact info. When I reached out to the HR person who'd set up the interview, I got no response for 2 weeks because they were on vacation and apparently no one was checking their inbox?
4. After a few weeks of no contact, I assumed it was a no. Finally a month later (almost 3 months after applying) got the no.
Honestly this was a very disappointing experience; I had been really excited at the possibility of working for Wiley but felt very disrespected throughout this process. I'd hear nothing for weeks at a time, then suddenly I'd have to find availability within 2-3 days, and the interviews were dehumanizing. It's a shame. It made me feel that I wouldn't be treated well there anyway.
Interview questions [1]
Question 1
Describe a time you had to mediate a conflict at work
I applied online. I interviewed at Wiley (Boston, MA) in Jan 2021
Interview
After submitting an online application, I received an email from the HR dept to set up an initial screening call. I provided windows of opportunity but did not receive a confirmation. However, at the day and time, an unknown phone call came through and thinking it could be Wiley, I picked up. It was, and I was totally thrown off and scrambled to prepare my notes for the call. I then submitted a recorded video interview answering a few questions about my experience. I ended the interview process before the next phone call. In the entire process, I never once introduced myself or was able to ask a question. It felt like a one-sided grilling.
Interview questions [1]
Question 1
Describe a time when you had to influence stakeholders to move a decision forward.
What is your experience with peer reviewing?
What is a workstream or project that has not gone well?