There was an application filled in and then 1 month or more later a phone call and then a test of "your personality" -- a predictive index test which they say is "just to find out more about you." Then nothing. Silence. And if you follow up by email...still silence...and if you check in 2 weeks later by phone....still silence and no email or anything else in the way of feedback. Cracks me up. You want someone to give your clients good customer service....and yet, you deliver far short in that area. You and your resume go into a black hole if you are not selected for follow up and it appears you will hear nothing at all either way. So my suggestion: move on even when commencing the interview process.