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      Wix

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      Related searches: Wix reviews | Wix jobs | Wix salaries | Wix benefits
      Wix interviewsWix Customer Support Representative interviewsWix interview


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      Customer Support Representative Interview

      12 Feb 2018
      Anonymous interview candidate
      Miami, FL

      Other Customer Support Representative interview reviews for Wix

      Customer Support Representative Interview

      23 Jun 2020
      Anonymous interview candidate
      Denver, CO
      No offer
      Negative experience
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through other source. The process took 3 weeks. I interviewed at Wix (Miami, FL)

      Interview

      I interviewed over the course of 2 days. It was very extensive and specific. I interviewed with 3 people in total. The interview includes a preliminary paper test that you will fill out. The questions on my test were about customer service and how you would help an imaginary customer. After this, I met with a manager who went through my resume bullet by bullet. They were very thorough, and they asked why I left every position. After the manager, I met with the office manager. He didn’t go bullet by bullet, but spoke generally about my experience. He asked me why I wanted to work at wix. After he interviewed me, he said I needed to meet with the head of HR. However, she was out of town. I had to meet with her the following week. She also went over my resume. She focused more on how I grew up and who I was as a person.

      Interview questions [3]

      Question 1

      Why wix?
      Answer question

      Question 2

      How did you grow up?
      Answer question

      Question 3

      Why did you leave your previous employer
      Answer question
      5
      avatar
      Wix response
      8y
      Thanks for your feedback, and we're sorry it didn't work out. Best of luck in the future.
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Wix (Denver, CO) in Jun 2020

      Interview

      To begin, you start out by building your own website. I enjoyed playing around with the Wix product to create my own page, but it did take several hours to complete. The second guy I interviewed with was awesome! He was personable, smart, and easy to speak with, he made me intrigued, and excited about the role. However, I was very surprised at how terrible my final interview experience was with Wix. I personally have never had such a poor interview experience that was so disorganized, and uninspiring . A final interview should make you feel excited, and eager to work for the company, not make you question if the entire interview process was a mistake. The two individuals that I interviewed with were in offices on opposite ends of the country from each other. To be honest, you wouldn’t even know they work for the same company because they were on such different pages. The entire interview they both seemed bored, and like they weren’t paying attention to what was going on. I wasted a good amount of time answering the same questions twice because they weren’t’t listening to one another. After the interview finished, I honestly thought that I would be pretty disappointed to get hired and have to work under leadership like that. In my opinion, they have no idea how run a good interview, and clearly from the average interview ratings you see on here, they should consider revamping their interview team with people who are actually cut out to create a positive interview experience for their candidates. Overall, I would say that this bad interview experience made me appreciate the past companies that I’ve interviewed with that have their stuff together. This was a learning experience for sure, and I genuinely feel like if I had been hired, I would’ve been quickly been looking for work elsewhere. Not the awesome company I thought they were.

      Interview questions [1]

      Question 1

      What qualities do you look for in a manager?
      Answer question
      1
      avatar
      Wix response
      5y
      Hi there. First, thanks for taking the time to review so candidly. Your feedback is valuable and we'll definitely use it to learn where we can get better. It's our top priority to give candidates a good interview experience and it seems we missed the mark here. We're sorry we don't have an opportunity to change this impression. Good luck and take care.

      Customer Support Representative Interview

      19 May 2020
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Wix (Miami, FL) in May 2020

      Interview

      the phone call was 20 minutes long , a few questions both about my career and personal life, Very friendly and very open about what the position entails and asking why id want to work for this company and how i see myself in a few years, my goals

      Interview questions [1]

      Question 1

      how comfortable are you with technology
      Answer question
      2
      avatar
      Wix response
      6y
      Whoa, that's great feedback! We're super happy to hear and welcome you to Wix! Good luck :)

      Customer Support Representative Interview

      2 Nov 2019
      Anonymous interview candidate
      Tel Aviv-Yafo
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Wix (Tel Aviv-Yafo)

      Interview

      Phone interview and then an exam at their site , exam about wiz site, building a website, logic questions, reading a six article and replying a question accordingly, followed by hr interview with 2 hr people

      Interview questions [1]

      Question 1

      What did t of do when you were told no
      Answer question
      1
      avatar
      Wix response
      6y
      Thank you for taking the time to let us know about your experience during the interview process. We appreciate the feedback and wish you the best of luck!