I applied online. The process took 2 weeks. I interviewed at Worksmith (Austin, TX) in Oct 2023
Interview
1st Round Zoom interview w/ Hiring Manager regarding the role and responsibilities 2nd Round Zoom interview w/ a member on Leadership to discuss company and role 3rd Round Onsite with Hiring Manager and Leadership if it's a solid fit
Interview questions [1]
Question 1
Why are you excited about this role and what separates you from other candidates?
I applied online. The process took 2 weeks. I interviewed at Worksmith (Austin, TX) in Aug 2019
Interview
I applied through their website, they emailed me to schedule a phone interview, answered some mock customer service questions, and went in for an hour in person interview. The first half hour was with two of the three Operations Managers and the second half hour was with the last Operations Manager and the Training Manager.
Interview questions [1]
Question 1
We deal with a high intake of job requests and each new request can be very different from the last. How do you organize and prioritize your workflow?
I applied online. The process took 2 weeks. I interviewed at Worksmith (Austin, TX) in Jul 2018
Interview
Phone interview with the hiring manager, then an in-person peer interview with employees in the role, then answering written scenarios specific to the position, and lastly an in-person interview with the leadership team.
Interview questions [2]
Question 1
What is an accomplishment you are proud of, and what did you learn in the process?