World Education interview questions

I don't usually post negative reviews online, but I had such a bizarre experience interviewing for a program associate position that I feel compelled to share my experience. I was asked to complete a phone screening with a PA on a holiday who had only been with the company for a few months. From what I'd gathered, she has only done administrative work and was not accustomed to interviewing candidates. Her voice was shaky and she was clearly anxious, which made for an incredibly awkward interview. She also never asked me the standard "tell me about yourself" question and was unfamiliar with my resume so it was difficult to communicate my qualifications and experience. After the interview, there was no follow-up (despite sending a thank you), which I found really disrespectful and outdated. I was deterred by several Glassdoor reviews which state mismanagement and a lack of internal communication. My interview experience only confirms these perspectives. I have since been offered a position that pays substantially more and will not be applying for any further positions at World Education.